Managed Services and Analytics

Maximize your CLM and CPQ investment through dedicated resources working collaboratively with your team to overcome complex middle office problems.

Solve problems, increase user adoption, make intelligent predictions, and maximize performance.

Our team can help scale your CLM and CPQ deployment with dedicated and certified resources to handle everything from support tickets to new launches; we can even provide analytics dashboards that will make intelligent recommendations and enable better operational performance.

Strategy Planning & Discovery


Current State Assessment

POC - Prototype Planning & Development

Future State Planning

Requirements & Design


Template Deconstruction

Scope Identification

Systems Configuration

Supplier Evaluation & Selection

Systems Integration

ROI & Business Case Development

End User Functional Training

Policy & SOP Creation

Organizational Change Management

Template Rationalization

Production Support

Implementation Project Readiness

Operational Center of Excellence

Governance Design

Scale your deployment from its initial release to a mature, stable future with dedicated experts

Our full suite of Managed Services and Analytics provides real-time dedicated support beyond go-live for CLM and CPQ with intuitive data visualization to boost return on your investment.

Our Clients Results

Bolster your Return on Contracts and overall technology investment in CLM and CPQ by measuring KPI’s that ensure your business and program goals for digital transformations are met.


Supported Users


SLAs met 


Reported increase in user adoption


Coverage of existing configuration and integrations
If you find yourself stuck in the middle there is only one way to go, forward.

— Richard Branson

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Mainspring's Managed Services is the Middle Office's answer to needs for ongoing, real-time dedicated support beyond go-live. 
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Capture metrics to increase retention rate, deal velocity, and reduce outside purchase conditions.

Our team delivers personalized services for end user support, configuration assistance, third party contract review and ingestion, and obligation management based on years of practical implementation and support experience with CLM and CPQ.

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