Southern Glazer - Streamlines Operations and Boosts Output

SGWS underwent a revamp of its organizational structure, which misaligned with the initial CLM implementation. This affected agreement visibility, requests, workflow, and approvals. It was crucial to implement the new organizational structure by February, when it would go live. Mainspring successfully accomplished this goal with a flawless deployment on the required date.

Additionally, SGWS required new capabilities, including agreement prioritization for Legal, simplified page layouts, enhanced cycle time reporting visibility, streamlined agreement wizards, automated agreement financial write-ups, and an agreement status chevron linked to cycle time. These challenges prompted SGWS to seek solutions, and Mainspring implemented these new features and functionalities alongside 18 others to address their contracting needs.

SGWS partnered with Mainspring to implement organizational updates and enhancements to their CLM. The project built upon the Phase 1 CLM implementation completed by Mainspring in 2020 and encompassed two major components:

• Updating SGWS’s existing organizational structure to a newly defined structure in CLM provided by SGWS.
• Implementing several system enhancements to augment and expand SGWS’s CLM deployment, introducing new features and functions.

Due to the distinct nature of these components, separate User Acceptance Testing (UAT) and deployments were conducted.

Approximately 200 users were impacted by the enhancements. Mainspring provided End User Functional Training materials, which served as the foundation for training SGWS’s end-users. Mainspring also delivered training sessions to a select group of power users, who then trained various groups across the organization. The training sessions were recorded and have become part of SGWS’s CLM training library.